Cookie Policy

Last Updated: 10th January 2025

Introduction

LUMA Solutions is committed to providing a seamless and transparent experience for visitors to our website. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their usage. By continuing to browse our website, you agree to our use of cookies as outlined in this policy.


What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) by websites that you visit. They are widely used to make websites work efficiently, enhance user experience, and provide information to website owners.


How We Use Cookies

At LUMA Solutions, we use cookies to:

  • Improve the performance and functionality of our website.

  • Understand how visitors interact with our website to optimise their experience.

  • Provide targeted marketing based on your browsing history and preferences.

  • Ensure the security of our website.

We do not use cookies to collect sensitive personal information or to identify you individually.


Types of Cookies We Use

1. Essential Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They include cookies that enable you to navigate the site and use its features, such as accessing secure areas.

2. Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often. This data helps us to understand user behaviour and improve the overall experience.

3. Functionality Cookies

These cookies allow our website to remember choices you make, such as your preferred language, and provide enhanced features.

4. Targeting Cookies

These cookies may be set by us or third-party services to help deliver relevant advertising based on your browsing habits.


Third-Party Cookies

Our website may include third-party services that use cookies. These include analytics tools such as Google Analytics and embedded content from platforms like YouTube or social media networks. Please review the privacy policies of these third parties for detailed information about their cookie practices.


Managing Your Cookie Preferences

You can manage or delete cookies through your browser settings. Most web browsers automatically accept cookies, but you can modify your settings to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of our website and limit your experience.


Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in legislation or the way we use cookies. Please check this page regularly to stay informed about our use of cookies.


Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us at:

  • Email: hello@lumasolutions.co.uk

  • Phone: 02922 520519

  • Address: 11-13 Penhill Road, Cardiff, CF11 9PQ